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Payment & Shipping


We accept payment via:

  • Credit Card: Visa & Mastercard
  • Paypal
  • Direct Deposit - contact us for account details


Within Australia

  • Orders are processed and shipped within 24 hours once payment is recieved.
  • Our current shipping providers are Startrack Express and Australia Post
  • Please allow up to 7 working days for delivery.
  • Pickup from our warehouse is available.

International Shipping

  • Please Note: Payment & Shipping restrictions apply to some overseas online orders. Please Contact Us to initiate your order
  • We will deliver anywhere in the world and all orders are processed and shipped within 1-2 business days once payment is recieved.
  • All International orders are shipped through TNT & Australia Post.
  • Please allow 14-21 days delivery.

Risk of Loss

  • Polymer Innovations is not directly liable for any loss, theft or damage to any goods during transit.
  • All items purchased from Polymer Innovations are made pursuant to the shipment & insurance contracts.
  • All efforts are made to locate any orders.


Good news story


My husband and I bought our property back in 2008 with the knowledge that only one of the two dams held water. We love living in the bush but as the y...

- Megan Boro NSW

I recently purchased a 10kg pail of polymer. Having spoken to your customer service officer about how to apply it to my dam, I am very pleased to give some feedback.


I used about half of the pai...

- Mike Willey Sulky, Vic

It's been almost 2 months since I treated our pond with your product.  We have had about 6 inches of rain since and the pond looks great.  The wetness below the dam is gone and the water level is holding. Bottom line is I am very impressed with...

- Bill Hille Horsecamp qld

It has now been a 2 months since I had the dam scraped out to get rid of all the weed etc. As it filled I sprinkled in your product and for the first time in 17 years it is holding water.

- Pat