Returns and Refund Policy
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- Returns and Refund Policy
Cancellations
You may cancel your order prior to shipping from our warehouse. Any payments made will be refunded in full. You will need to contact us within 1 hour of the order being placed to cancel your order. Once an order has been dispatched from our warehouse the order may not be cancelled.
Returns
If your order has been dispatched from our warehouse, you may subsequently return it (in unopened, original packaging) for a refund. Any cost to return the product for refund will be borne by you.
Repair, Replace, Refund
Polymer Innovations is bound by the Competition and Consumer Act 2010. The Act provides for certain circumstances under which you may be entitled to a replacement or refund
TESTIMONIALS
I used your product recently to seal a dam & the results were astoundingly good. I am very impressed with this product.
- Michael Wilson
This product is Amazing !! I sprinkled about 1/3 of the pail into the leak area and within 12 hours it had expanded and sucked into the holes through all the gravel ! It is actually down to the smallest trickle now and we just had a huge rainst...
- Duane OHIO, USA
It's been almost 2 months since I treated our pond with your product. We have had about 6 inches of rain since and the pond looks great. The wetness below the dam is gone and the water level is holding. Bottom line is I am very impressed with...
- Bill Hille Kansas, USA
Last July we excavated an ornamental pond 13 metres x 8 metres approx 1 metre deep on our property on the Mornington Peninsula. The pond was dug into clay. Unfortunately heavy rains filled the hole before we could line it. The pond has consiste...