Returns and Refund Policy
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- Returns and Refund Policy
Cancellations
You may cancel your order prior to shipping from our warehouse. Any payments made will be refunded in full. You will need to contact us within 1 hour of the order being placed to cancel your order. Once an order has been dispatched from our warehouse the order may not be cancelled.
Returns
If your order has been dispatched from our warehouse, you may subsequently return it (in unopened, original packaging) for a refund. Any cost to return the product for refund will be borne by you.
Repair, Replace, Refund
Polymer Innovations is bound by the Competition and Consumer Act 2010. The Act provides for certain circumstances under which you may be entitled to a replacement or refund
TESTIMONIALS
Can’t thank you guys enough. Took a bit more product than I thought but my dam that leaked like a sieve is now w...
- Jamie Illo
"It works!, it really works!!" I had hopes, not doubts, after reading other reviews but was praying it'd work as well as the dam here never held.
Long story short; moved onto a friend's property, they've owned it 15 years...
- EJ
We had a seeping dam and being at the start of the watering season, we did not have the choice of emptying our stock and domestic dam on our Central Victorian property. Im naturally a sceptical person but after contacting Polymer Innovations fe...
- Joe Helper
Leak progress is still very good. Your WaterSave product is fantastic !
I just wanted to send you a note, if you have another United States customer who is somewhat skeptical of your product. If you want, you can provide the...