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Returns and Refund Policy

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  • Returns and Refund Policy

Cancellations

You may cancel your order prior to shipping from our warehouse. Any payments made will be refunded in full. You will need to contact us within 1 hour of the order being placed to cancel your order. Once an order has been dispatched from our warehouse the order may not be cancelled.

Returns

If your order has been dispatched from our warehouse, you may subsequently return it (in unopened, original packaging) for a refund. Any cost to return the product for refund will be borne by you.

Repair, Replace, Refund

Polymer Innovations is bound by the Competition and Consumer Act 2010. The Act provides for certain circumstances under which you may be entitled to a replacement or refund

TESTIMONIALS

Our dam has stopped leaking completely within 3 days of using the Watersave Seep on dam floor & wall. Can’t thank you enough for your thoroughness in getting every bit of detail about our dam through questions, photos I sent through & google to ma...

- Joanne & Jay Astill Grose Vale, NSW

Recently got 2 pails of your product; fantastic only evaporation is drinking the water. Thanks for advise from Mark. Great stuff , I’m spreading word.

- Den Houghton ROLLESTON, QLD

I used your product recently to seal a dam & the results were astoundingly good. I am very impressed with this product.

- Michael Wilson

This product is Amazing !! I sprinkled about 1/3 of the pail into the leak area and within 12 hours it had expanded and sucked into the holes through all the gravel ! It is actually down to the smallest trickle now and we just had a huge rainst...

- Duane OHIO, USA

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