Payment & Shipping Information

Payment

• There are several easy options for you to pay for your purchases.

• Simply select your preferred payment option while you are in the checkout section just before completing your purchase.

• All prices include GST for Australian purchases and a full invoice will be supplied with your purchase.

We accept payment via:

1. Credit Card You can choose to enter your card details securely on this site in our secure checkout area. We currently accepts credit card payments using Visa & Mastercard.
   
   
2. Paypal You will be automatically directed through the PayPal checkout when you select this payment option.
   
   
3. Bank Deposit (Australia only) Cash deposit, cash transfer, or internet bank transfer. Account details will be given at checkout.
   Please note that goods will be shipped after funds have been cleared by our bank, which usually occurs after 3 working days from payment.
   Note: Please use your order number as reference to identify your payment.
   
   
4. Cheque or Money Orders (Australia only) Payee details and postal address will be issued at checkout. Money Orders need to be received prior to purchase being posted.
   Note: Cheques will only be accepted on rare occasions, so please contact us first if you are intending on using this payment method. Goods will not be sent until the cheques have cleared. This could take 5-7 business days.
   
   
5. Phone or Fax Credit Card Payments Please phone our office on (02) 6571 5177 or fax your details through to (02) 6571 2505.
   
   
6. Account This option is only available if you have an account set up with us.

Shipping

           Within Australia

• Orders are processed and shipped within 24 hours of received payments.
  
  
• Our current shipping provider  Australia Post on orders under 15kg. Items over 15kgs use TNT couriers.
  
  
• Please allow 4-7 days delivery.
  
  
• Registered post is available upon request.
  
  
• Pickup from our warehouse is available.
  
  International Shipping

• Please Note: Payment & Shipping restrictions apply to some overseas online orders.
  Please Contact Us Directly to fulfill your order
  
  
• International buyers please check postage calculator at checkout for postage costs to your country.
  
  
• We will deliver anywhere in the world and all orders are processed and shipped within 24 hours of payment being received.
  
  
• All International orders are shipped through Australia Post other forms of delivery can be arranged.
  
  
• Please allow 14-21 days delivery.

Risk Of Loss

• Polymer Innovations is not directly liable for any loss, theft or damage to any goods during transit.
  
  
• All items purchased from Polymer Innovations are made pursuant to the shipment & insurance contracts.
  
  
• All efforts are made to locate any orders.

Thank you for shopping with us and have a great day!